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A strike by therapists spotlights a growing concern: AI replacing human providers

NPR | By Rhitu Chatterjee

Published March 19, 2026 at 3:03 PM CDT

This week, more than 2,000 mental health care workers at Kaiser Permanente, in northern California went on a 24-hour-strike. A major reason is disagreement between Kaiser and therapists over the future role of AI in mental health care.

Rhitu Chatterjee

Rhitu Chatterjee is a health correspondent with NPR, with a focus on mental health. In addition to writing about the latest developments in psychology and psychiatry, she reports on the prevalence of different mental illnesses and new developments in treatments.