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Second guess phone calls concerning debt says the Better Business Bureau

If you think you're the target of a scam, the BBB says to hang up on the phone call. If you don’t have any outstanding loans, hang up. Don’t press any numbers or speak to an “agent.”

77% of all Americans owe some debt, totaling about 15 trillion dollars. For some people, it's easy to lose track of whether you completely re-paid the debt, especially if you've filed for bankruptcy. Scammers are banking on this to happen. KRPS's Fred Fletcher-Fierro has more.

Roughly 254 million Americans owe some form of debt: college loans, a car payment, or a credit card. However, only a few of us check our credit scores annually.

According to LendingTree.com,a quarter of Gen Zers don't know how to check their credit scores, compared to the average of 12% across all respondents. Scammers posing as debt collectors hope their phone call will be profitable. Pamela Hernandez of the Better Business Bureau in Springfield, Missouri, tells us how the scam works.

"A scammer calls and says they work for a loan company, a law firm, or even a government agency and claim to be collecting on an overdue payment, and they take advantage that we're busy and we're not keeping track of everything to get you to act before you have a chance to think."

If you receive such a call, Pamela recommends asking the debt collector to provide an official "validation notice" of the debt in writing. It's required by law. For 89 9 KRPS News, I'm Fred Fletcher-Fierro

Since 2017 Fred Fletcher-Fierro has driven up Highway 171 through thunderstorms, downpours, snow, and ice storms to host KRPS’s Morning Edition. He’s also a daily reporter for the station, covering city government, elections, public safety, arts, entertainment, culture, sports and more. Fred has also spearheaded and overseen a sea change in programming for KRPS from a legacy classical station to one that airs a balance of classical, news, jazz, and cultural programming that better reflects the diverse audience of the Four States. For over two months in the fall of 2022 he worked remotely with NPR staff to relaunch krps.org to an NPR style news and information website.

In the fall of 2023 Fred was promoted to Interim General Manager and was appointed GM in Feburary of 2024.
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