Beautiful foggy sunrise over field of flowers
The Four States NPR News Source
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Scammers Taking Advantage of Patchwork of US Toll Roads Says BBB

Will Rodgers Turnpike in Vinita, Oklahoma
Will Rodgers Turnpike in Vinita, Oklahoma

To avoid toll road scams, the BBB suggests verifying your outstanding toll balance with a legitimate agency, and knowing the warning signs of a fake text. Also, don’t click on links or download files that are unexpectedly texted to you. If you believe that you’ve been contracted by a scammer, block the number and delete the message. Finally, if you receive a text message impersonating a road toll collection service report it to the BBB’s Scam Tracker.

As early July approaches, the US is nearing the prime time of summer travel season.

Scammers have taken note and rolled out a nationwide scam involving toll roads.

KRPS’s Fred Fletcher-Fierro has more.

06162024TRWrap.wav

Over Memorial Day, Triple A projected that nearly 44 million drivers, or about twice the population of the state of New York hit the road, traveling at least 50 miles from the home.

That’s a four percent increase over last year.

Scammers have taken note Americans are getting back to the pre-COVID-19 travel habits with long-distance driving trips that take them through several states. They’ve also noticed the confusing patchwork of states with and without toll roads and have used texting scams to further panic drivers who are likely unfamiliar with all of the rules involving toll roads.

Regional Director of the Better Business Bureau in Springfield, Missouri Pamela Hernandez explains.

“Consumers are getting a text message that says you have an unpaid toll and not only that if you don’t pay the toll by a certain date, we’re gonna charge you a late fee with a link to click.”

Consumers have reported that once you click the link it takes you to a website to settle your balance, which appears to be from the state’s toll service, making the message look legitimate. The Better Business Bureau recommends that if you are taking a long, multi-state trip do some research for what states have tolls roads, how much they charge, and if you can purchase a transponder that will likely save you money.

Copyright 2024 Four States Public Radio. To see more, visit Four States Public Radio.

Since 2017 Fred Fletcher-Fierro has driven up Highway 171 through thunderstorms, downpours, snow, and ice storms to host KRPS’s Morning Edition. He’s also a daily reporter for the station, covering city government, elections, public safety, arts, entertainment, culture, sports and more. Fred has also spearheaded and overseen a sea change in programming for KRPS from a legacy classical station to one that airs a balance of classical, news, jazz, and cultural programming that better reflects the diverse audience of the Four States. For over two months in the fall of 2022 he worked remotely with NPR staff to relaunch krps.org to an NPR style news and information website.

In the fall of 2023 Fred was promoted to Interim General Manager and was appointed GM in Feburary of 2024.